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("KR") and all other pages owned or serviced by KR, such as Virtualcreators.ai, Bellennials.com, Centennialz.com, Moviendonegocios.com, and Contenidodeportivo.com. It must be disseminated through a suitable channel for users. It is designed to comply with the GDPR, especially in relation to user interactions.

What is the scope of this privacy policy?

This privacy policy describes how Kontent Room ("KR") manages the personal data of its users and the users of the platforms Virtualcreators.ai, Bellennials.com, Centennialz.com, Moviendonegocios.com , and Contenidodeportivo.com (collectively, KR and the platforms are referred to as the "Platforms''). It also covers how KR manages personal data in tools created for its third parties, including chatbots and other artificial intelligence tools operated directly by KR. Therefore, this privacy policy applies to all web pages, applications, platforms, and any other digital products, developments, or services provided by KR, including offline services (collectively referred to as the "Services'').

What are some important terms to understand this privacy policy?

It is important to inform you how we may handle your personal data when you use the Services. To help you understand the policy, we will define some concepts we use:

Personal data: Data that identifies or can identify a natural person, directly or indirectly.

Data subject: This refers to you, any member of our team, or legally any natural person whose data is subject to processing. For the purposes of this policy, it may also be referred to as the "User."

Data controller: This is us, KR, who control the processing of your personal data. Legally defined as a person or entity that alone or together with others determines the processing and purposes of processing your personal data. In this case, we (KR) are the data controllers, which may include our clients and even our suppliers.

Data processor: This can be a person or entity that processes your personal data on behalf of and under the instruction of a data controller. For example, a third party providing cloud storage services to us.

Data processing: Refers to any operation performed on personal data, whether automated or not, such as collection, recording, organization, structuring, storage, custody, adaptation, modification, deletion, indexing, extraction, consultation, use, possession, utilization, distribution, transfer, or any other form of enabling access, matching, interconnection, restriction, suppression, or destruction.

Recipient: This is the person or entity to whom personal data of the data subjects is communicated.

Now that you are familiar with the definitions, let's go into detail! 🚦

How we process your personal data

We recognize the importance of privacy and are committed to protecting the personal data of all individuals. In this privacy policy, you will find all the information about what we can do and what we will do with the personal data we receive from you when you use the Services.

It is important to note that some of the Services use Artificial Intelligence ("AI") for their functionality. Any information provided by AI tools should be independently verified or through professional consultation, as responses from chatbots or voicebots are not legally binding and do not imply any liability. Therefore, by using any of the Services, you accept this limitation of liability. We also recommend not sharing confidential or sensitive information during your interactions with our AI-enabled Services.

We want you to know that your privacy is a priority, and we are always here to answer any questions you may have about how we handle your data. Thank you for trusting us!

Who is the data controller?

The data controller is Kontent Room LLC, legally registered in the state of Florida, USA. You can contact the data controller via email at hello@kontentroom.com.

What personal data do we process at KR?

In connection with the Services, KR may process the following categories of personal data:

Identifying data (which may include processing data of minors);
Contact data;
Data on communication preferences (preferred channels for receiving information);
Geolocation data;
Demographic data;
Data regarding your profession or occupation;
Health data (sensitive data);
Data related to interests, preferences, and purchase frequencies of products or services;
Financial information;
Behavioral data;
Comments and evaluations provided by you about products or services;
User-generated content, such as information provided to AI tools including files, interactions, and any other information you share within the Services;
Navigation data like IP address and variables necessary to maintain the browsing session.

The information may come from different sources, which may include: a) Information provided directly by you, the data subject and User, which may include identifying data, financial data, and your shared content such as texts, images, videos, and any files you share with us in the Services. b) Information we collect automatically, either directly or through third parties providing services for the proper provision of the Services, such as internet activity data, usage data, ways of accessing our web pages, devices you connect from, operating system, IP address, among other information. This may include the use of cookies necessary for the operation and provision of the Services. c) Information from other sources, such as service providers or public information sources.

Additionally, we inform you that the information you voluntarily provide in chat entries, uploaded files, or comments delivered to AI tools developed by KR or used by KR for the Services, or developed for third parties by KR, may be retained to improve the quality of interactions or for analysis purposes, including sharing with third parties to enhance the learning of our AI tools and thus provide better responses to you and other users!

What happens if you do not provide your personal data for the Services?

While some of our Services do not require you to provide any information, direct interaction with AI tools may not be satisfactory if you do not share your personal data.

Where do we store your information?

In managing your data, we rely on servers with the highest quality standards, which may be located beyond the borders of your country of residence. It is important to note that data protection regulations vary from country to country, offering varying levels of personal data protection. However, we assure you that no matter where the information is processed, we consistently apply necessary protection measures to safeguard your personal data and require the same from third-party service providers. Therefore, we inform you that it is possible we may transfer or communicate your personal data to third parties, even beyond your country’s borders, or give third parties access to your personal data for processing.

When we receive formal written complaints, we take immediate action by contacting the person who submitted the complaint. Our goal is to resolve any issues that we could not resolve previously.

For what purposes do we process personal data?

We will process your personal data for the purposes detailed below:

To develop new products and improve our Services;
To provide the Services;
To train our AI tools;
To transfer or communicate with third parties, including our clients;
To give third parties access to your personal data to facilitate the provision of the Services;
To protect our interests or the interests of third parties;
To maintain and improve the security of AI tools;
To analyze your preferences, consumption habits, and browsing patterns;
To develop new programs or services;
To comply with legal obligations;
To analyze the effectiveness of marketing strategies and continuously improve the Services;
To conduct market research and competition analysis;
To manage customer loyalty programs and personalized offers;
To respond to and manage your requests, inquiries, and complaints;
To send you information and advertisements about promotions, events, and the Services;
To detect and prevent fraud, criminal activities, or misuse of the Services;
To ensure the security of our systems and our team in general, including the security of our clients;
To comply with legal obligations;
To transfer or communicate with third parties to provide the Services;
To provide services to third parties;
To maintain communication with you.

How do we legitimize the processing of your personal data?

Now that you know the purposes, we must inform you about the legal basis that allows us to process your data to fulfill our purposes. We ensure we have just and transparent reasons to use your data, whether the law permits it, to fulfill a contract, to improve our services, or because you give us permission. We always protect your privacy and use your data ethically and legally. Here are the reasons we rely on:

Your consent: Before we start, we always ask for your permission clearly and directly. We want to ensure you agree and are comfortable with the use of your personal data.
Contractual obligation: If you have a contractual relationship with us, we may need to use your data to fulfill our agreement. This helps us provide you with the best possible service.
Legitimate interest: Sometimes, we process your data because it is important for us or for you. This could include improving our services or protecting the security of our platforms.
Legal obligation: In some situations, the law may require us to use your data. We comply with all legal regulations to ensure we do things correctly.

How long will personal data be retained?

Generally, personal data you provide will be processed as long as necessary to fulfill the purpose for which it was collected or until you request its deletion. Afterwards, when it is no longer relevant, we will continue to retain it properly blocked for our benefit as tools for continuous improvement of AI tools.

To whom will personal data be communicated?

Your personal data will be shared with our suppliers and clients when necessary for their business activities. Among others, we may transfer, communicate, or give access to your personal data to third parties in the following cases:

With our clients, to facilitate the provision of our services.
With our suppliers to facilitate the Services.

What are your rights?

You have the right to obtain confirmation of whether or not we are processing your personal data and to access your personal data. In particular, you have the following rights:

Right of access: You can request to know what personal data we have about you and how we are using it.
Right to rectification: If any of your data is incorrect or incomplete, you have the right to ask us to correct it.
Right to erasure: You can request that we delete your data if it is no longer needed for the purposes it was collected, or if you withdraw your consent, among other reasons.
Right to restriction of processing: You can ask us to limit the use of your data while we resolve any issue related to its accuracy or use.
Right to data portability: You can ask us to transfer your data to another organization or provide it to you in a structured, commonly used, and machine-readable format.
Right to object: You can object to our use of your data, including for direct marketing purposes.
Right to withdraw consent: You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, you can contact us at hello@kontentroom.com. We will attend to your request within the legal timeframe. Please note that the exercise of these rights is free of charge for you, except in cases of manifestly unfounded or excessive requests.

Security Measures

We apply the necessary technical and organizational security measures to protect the personal data we process against loss, misuse, and unauthorized access, alteration, or destruction. We comply with the industry standards to maintain the security of our systems, applications, and networks.

Policy Changes

We may update this privacy policy from time to time. Any changes will be communicated through the relevant channels. We recommend that you review this policy periodically to stay informed about how we process your personal data.

Last updated: August 1, 2024

Contact Information:

If you have any questions or concerns about this privacy policy or our data practices, you can contact us at hello@kontentroom.com.

Privacy Policy